Sohrab Alam
“
“A quality call Centre for customer service, Data processing, and back office support. Highly professional for International telemarketing, sales and promotional campaign.”
Sanjida Mustary
“
“Excellent working environment, world class customer service experience.”
Mubinul Islam
“
“Kazi Communications Limited is one of the prominent BPO canters, excellent at customer service and very professional in business. I wish them every success.”
Kazi Abdullah Al Noman
Founder & Managing Director
Strategic Planning:
Develop and implement the company's overall strategy.
Set goals and objectives to align with the organization's mission.
Leadership:
Provide strong and effective leadership to the executive team and the entire organization.
Foster a positive and productive organizational culture.
Decision-Making:
Make critical decisions to guide the company towards its strategic objectives.
Evaluate risks and make informed choices to ensure the company's success.
Financial Management:
Oversee financial performance and budgetary matters.
Ensure the company's financial stability and growth.
Operations Oversight:
Monitor and evaluate day-to-day operations to ensure efficiency and effectiveness.
Implement processes and systems to improve overall operational performance.
Communication:
Communicate the company's vision, mission, and strategy to stakeholders.
Maintain open and transparent communication with employees, customers, and other stakeholders.
Relationship Management:
Build and maintain strong relationships with key stakeholders, including clients, suppliers, and investors.
Represent the company in a positive light within the industry and community.
Talent Management:
Attract, develop, and retain a high-performing team.
Make key hiring decisions and oversee talent development initiatives.
Compliance and Legal Matters:
Ensure that the company operates in compliance with relevant laws and regulations.
Address legal issues and mitigate risks related to regulatory compliance.
Innovation and Adaptation:
Encourage and support innovation within the organization.
Stay informed about industry trends and technological advancements, adapting the company's strategies accordingly.
Performance Monitoring:
Implement performance metrics and key performance indicators (KPIs) to monitor the company's progress.
Take corrective actions when necessary to address performance issues.
Board Relations:
Collaborate with the board of directors, providing regular updates on company performance and seeking guidance on major decisions.
Saleha Mubaraka
Executive Director
Organizational Management:
Oversee day-to-day operations and ensure efficient and effective functioning of all departments.
Implement and monitor policies, procedures, and organizational structure.
Community and Stakeholder Relations:
Build and maintain positive relationships with key stakeholders, including board members, staff, volunteers, clients, donors, and the community.
Serve as the primary spokesperson for the organization.
Program Development and Evaluation:
Oversee the development and implementation of programs or services in line with the organization's mission.
Evaluate program effectiveness and impact.
Human Resources Management:
Recruit, hire, and manage staff.
Foster a positive organizational culture and provide leadership development opportunities.
Compliance and Legal Oversight:
Ensure the organization operates in compliance with relevant laws and regulations.
Address legal issues and mitigate risks.
Innovation and Adaptation:
Foster a culture of innovation within the organization.
Stay informed about industry trends and emerging best practices.
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